Which of the following is NOT a validation choice for CRM when facing an RFC?

• A. Reject with feedback
• B. Edit and validate
• C. Validate
• D. Escalate to supervisor

Answer: (D)

Validation in this context means actions that assess whether the RFC meets the required criteria and is ready to proceed. The options that perform this assessment are: rejecting with feedback when the RFC doesn’t meet criteria, allowing edits and re-validation after feedback, and the act of validating itself to confirm it’s ready for the next step. Escalating to a supervisor isn’t a validation action; it’s an escalation step used to raise the issue to higher authority when decision-making or approval is needed, not a direct check of the RFC against validation criteria. So, escalating to a supervisor is the choice that isn’t a validation option.